The founder

Florence Chrétien-Bournonville

Founder · Memory Designer

A craft born at the meeting of three disciplines — spatial design, client experience, and cognitive psychology — and of a singular way of perceiving the world.

I conceive stays the way others compose a work: by thinking first of what will remain. My path has been anything but a straight line — it took shape at the meeting of several worlds, architecture, design, the sciences of experience and of memory, drawn together by one obsession: to understand why certain moments imprint themselves in us and others fade.

I trained as an interior architect and spatial designer. I learned to compose places, to think in light, matter and journey — the way a space makes you feel something before you have even understood it. It is a grammar I now apply to stays, as one would design a scene.

I trained in client experience at the highest level, and — rarer in this profession — in cognitive psychology: the science of how a memory forms, the role of emotion in recall, that peak-end effect which decides what we keep of an experience. To conceive a stay, for me, is to write a curve of emotions.

I perceive the world differently, and that is where my method comes from. A particular sensitivity to details others do not notice — a shifting light, a silence, the texture of a moment — and a way of connecting what is usually kept apart: space and emotion, data and intuition, science and the sensory. What is sometimes called an atypical mind, I live as my greatest creative tool.

Every stay I compose carries this signature. A villa chosen as a setting, a chef whose sourcing tells an island, days written so that something remains — long after departure. Not to answer a request, but to anticipate a desire. Not to organise a journey, but to design a memory.

Three disciplines, one sensibility

Architecture & spatial design

Composing a place, thinking in light and matter, orchestrating a journey. The grammar of space applied to the stay.

Client experience excellence

The codes of high hospitality, invisible service, the reading of unspoken expectations. Anticipating rather than responding.

Cognitive psychology

The science of memory: how emotion fixes recall, how a moment is engraved. Designing from the trace an experience will leave.

The signature

This signature is now booked as a collection: the discovery session first, then Memory Moment, Memory Experience or Signature Memory — and the seasonal offers, anchored to a date.

Compose your stay